Use of ICT in the governance process provides access of information and services to the citizens and thus encourages the participation of citizens in the administrative process. It works as the key of good governance by offering an effective, efficient, accountable and transparent administrative system.
Being the champion of e-governance solution provider, Luminous Infoways offers four major types of interactions like Government to Government (G2G), Government to Citizen (G2C), Government to Businesses (G2B) and Government to Employees (G2E).
The Solutions are:
RTI Central Monitoring Mechanism: Streamline and track Right to Information requests for better transparency.
Project Monitoring System: Monitor and manage government projects effectively to ensure timely delivery.
Cultural Troupe Management & Monitoring System: Manage and track cultural events and performances for government initiatives.
Fire Services Automation System: Automate fire service operations for improved response and management.
Digital Archival System: Preserve and manage government records digitally for easy access and security.
Smart Files: Digitalize and organize government files for faster retrieval and efficient management.
Assembly Questions & Answers Archival Management System: Manage and archive legislative queries and responses for easy reference.
Court Case Monitoring System: Track and manage the progress of court cases for judicial efficiency.
Grievance Management System: Ensure timely resolution of public grievances with transparent tracking.
Holding Tax Automation System: Automate property tax collection and management for improved revenue generation.
Prison Management System: Digitally manage inmate records and prison operations.
E-Bloodbank: Streamline blood donation and management services for improved public health response.
These solutions support efficient governance and foster greater citizen participation by ensuring transparency and accountability in public administration.
Customers:
Works Department, Govt. of Odisha
Culture Department, Govt. of Odisha
I & PR Dept, Govt of Odisha
I & PR Dept, Govt of Jharkhand
Housing & Urban Development Department, Govt. of Odisha
Forest & Environment Department, Govt. of Odisha
Health & Family Welfare Department, Govt. of Odisha